Frequently Asked Questions

Quick answers before you order.

Payment

We accept PayPal. At checkout you can pay with your PayPal balance or any card linked to PayPal. We do not store your card details.

Shipping

Orders ship from our warehouse within 1–3 business days. Delivery times and methods are listed on the Shipping & Returns page.

Returns & exchanges

Unused scarves in original condition can be returned within 30 days of delivery. See Shipping & Returns for the full policy.

Care

Hand-wash in cold water with mild detergent, or dry-clean. Avoid wringing; lay flat to dry away from direct sun. Iron on silk setting while slightly damp.

Sizing

Not sure which size to choose? Our Size Guide explains each format and how to wear it.